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VPS Owners |
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This plan is specifically for VPS (Virtual Private Server) Owner, whose business
critical applications are hosted on a data center. Under this plan, support is provided
covering issues of your server or services through our helpdesk system. Our Server
Management team provides Level 2 and Level 3 support coverage round the clock from
our 24x7 delivery center. No end-user support is tendered under this plan though
you have the option to club this with Helpdesk Support. |
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Plan Features |
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Flat cost per VPS model gives higher returns of your investment (ROI) |
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24x7 - 365 days uninterrupted coverage |
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Level 2 & Level 3 support |
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Guaranteed 60 minutes response time and under six hours resolution time
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1 Month validity |
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Setup fee is charged one-time |
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Switching plans in future will not incur any setup fee |
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Can be clubbed with Helpdesk Support Plan |
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Plan Costs |
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