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Reseller Plan

Do you have a reseller hosting space and often fail to respond to your customer¡¯s technical issues on-time? Are you worried ¡°who can Support my Customer¡±? Under the Reseller Plan, our certified support engineers answer support tickets on your company¡¯s helpdesk maintaining complete anonymity. A ticket is a request through email, helpdesk or a chat. Our helpdesk team provides Level 1 support coverage round the clock from our 24x7 delivery center.

Business Proposition
Reseller plan is ideal for webhosting reseller who wants to support their clients under their support desk.
Plan Features
Flat cost per ticket model reduces total cost of ownership (TCO)
Support delivery through email, helpdesk or  live chat
24x7 - 365 days uninterrupted coverage
Level 1 support
Guaranteed 60 minutes response time and under six hours resolution time
1 Month ticket validity
Setup fee is charged one-time
Switching plans in future will not incur any setup fee
Plan Costs
Plan Name Ticket Slab Price/Ticket Domains Signup
Start Up Plan 25 Tickets US$1.5  50
Mid Sized Plan 50 Tickets US$1.25 100
Large Sized Plan 100 Tickets US$1.00 200
Enterprise   Contact Us More than 200 -
Value Addition
Live Chat: US$ 25 / Month
Presales Support: US$ 25 / Month
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