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Hosting Support Guru basically works towards a common goal - to ensure that you get the highest uptime, improved performance and maximum security. There are number of 24x7 hosting support providers out there in the market, but being a 10 year old company engaged in to outsourced web hosting support and server administration makes all the difference.
We not only work towards streamlining your technical support desk but we also work together with you to grow your web hosting business day-by-day. Below is a small list of items which our Engineers can handle for you: |
| Operating System |
| RedHat,
CentOs,
Debian,
FreeBSD,
OpenBSD,
Windows Server 2000,
Windows Server 2003, Windows Server 2008 |
| Virtual Private Servers (VPS) |
| Virtuozzo,
VMWare,
Hyper-V |
| Hosting Control Panels |
| cPanel,
Plesk,
Helm,
Hosting Controller,
Webmin, Custom Control Panels |
| Web Servers |
| Apache,
Microsoft IIS,
Apache Tomcat, ColdFusion |
| Mail Servers |
| Sendmail,
Qmail,
Mail Enable Mail Server,
iMail Server,
SmarterMail,
Microsoft Exchange Server |
| Database Servers |
| MySQL, Postgre SQL, MS SQL 2000 and 2005, MS Access, MS SQL Reporting |
| FTP Servers |
| Pure-FTPd,
ProFTPD,
WS_FTP Server,
FileZilla Server,
IIS FTP Server,
Serv-U |
| DNS Issues |
| Domain Parking,
Modifying MX, A and CNAME Records,
Domain Name Resolution Problems, RDNS Configuration,
Setting up Name Servers,
Primary & Secondary DNS Setup |
| Web Server Issues |
| httpd.conf Problems,
.htaccess Errors,
Password Protection,
HostName Lookups,
MIME Types, Apache Handlers,
URL Blocking and Redirections,
SSL Problems,
Apache Rewrite Rules,
Adding Custom Compiled Modules into Apache,
Webalizer Setup & Configuration,
Awstats, SmarterStats,
Urchin Profiles |
| Mail Server Issues |
| IMAP, POP3, SMTP,
Webmail,
Catch-all Address,
SMTP Issues,
POP Issues,
POP-before-SMTP, Relaying Issues,
Mailing Lists Setup,
Autoresponders,
Email Client Setup,
POP3 Authentication, Anti-spam and Anti-Virus Integration |
| FTP Server Issues |
| Anonymous FTP,
FTP Configuration Issues,
Virtual FTP Hosting Issues,
Permission Issues |
| Database Issues |
| Access Denied,
Connectivity Issues,
Grant Permissions,
Modification of Database Variables, Automated Backups Configuration, Locale Issues |
| Security Issues |
| Port Scanning,
Log Checking,
IP Blocking,
Firewall Setup and Configuration,
Anti-SPAM,
AntiVirus,
TCP wrappers,
TCP/IP Stack Hardening,
DDoS Attacks Mitigation |
| Miscellaneous Issues |
Telnet or SSH Problems,
Enabling / Disabling Shell Access, Shopping Cart Issues,
Backup Issues, Configuring Automatic Backups,
Restoring Backups, Hosting Account Transfers,
Server-to-Server Migrations,
Addition / Deletion of IP Addresses,
Dedicated IP Assignments to Domains,
Hard Drive Issues,
Temporary / Permanent Mounting of Hard Drives and Partitions,
Partitioning, Formatting, Setting up Cron Jobs and Scheduled Tasks |
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