Expert technical services for peace of mind.
We monitor, manage, and maintain your IT infrastructure and provide world-class support to your customers for a fixed monthly fee.
Our industry certified and experienced technicians are always at your service, 24x7, 365 days a year.
Clearly defined support processes aligned to ITIL, escalation policies backed by Service Level Agreements and 24x7 monitoring through our Network Operations Center - we are geared to deliver.
Providing 24/7 professional technical support for web hosting companies, web hosting resellers and data centers.
More than a decade of experience, refined quality control systems, flexible support plans and proactive support maximizes the value and minimizes the risks
We regularly survey our clients for measuring their client satisfaction to improve our services.
98% Client Satisfaction Score (CSAT)
A Premium Web Hosting Support Company With over 20 years of stellar experience in providing outsourced technical support, we are in a strong position to leverage our years of accumulated knowledge to help you with all your IT technical support outsourcing requirements.
Choose from a range of our Outsourced Web Hosting Support Services portfolio which can be custom built for your business and can be scaled to your business needs. Our clients include web hosting providers, data centers, web/app developers, digital marketers, and more, who want to maintain high service uptime, deliver quality technical support and delight their clients.
The answer is simple: the team at Hosting Support Guru is fully dedicated to provide the best value for your money. We have been in this business since more than a decade now. Moreover, the time you spend on technical support is the time that you spent away from the tasks that really matter like improving and promoting your services in order to build your customer base, think of future expansions, etc.
These guys are professional in every possible way. Their technical ability is EXCELLENT! It’s been more than 2 years with them and they provide superb support, not a single issue unresolved. Two thumbs up! Keep it up fellows.
People don’t want to communicate with an organization or a computer. They want to talk to a real, live, responsive, responsible person who will listen and help them get satisfaction. Byte has matched this standard year after year. All the best.
The best thing I find about “Byte Technosys” is their pro-active approach in “Server Administration” which takes away the day to day anxieties about the server to a great extent. Support personnel’s are very co-operative, prompt, methodical & professional. I highly recommend “Byte Technosys” to all who wish to out-source Windows Server Administration.
We had bought their server management package and used it for about 3 months now. So far the support provided for my Windows servers has been exceptional. They are quick and know the job inside out. The team has exceeded our expectations with reliable, professional, knowledgeable support. With their 24×7 monitoring and weekly server maintenance, we are enjoying a good uptime and I would highly recommend them for Windows support.
You guy’s are great to work with. The main reason I would go with your company is that you do Server Administration work as well as bullet-fast Customer Support. All of the other support outfits only answer emails etc. You guy’s are like having an in-house technical and general customer support team and a system admin too. I highly recommend them.
You guy’s are great to work with. The main reason I would go with your company is that you do Server Administration work as well as bullet-fast Customer Support. All of the other support outfits only answer emails etc. You guy’s are like having an in-house technical and general customer support team and a system admin too. I highly recommend them.
We have tested many American and Indian companies in Windows administration – but they are the best choice . . . I am happy to have service with them. They are very expert in Exchange / AD services. We have 3 Windows servers with them and more less trouble when compared to other companies.
We have been with Byte Technosys now for nearly 3 years, they offered always great service. Problems and Issues have been resolved quickly no matter what time of day or night. This is very important for our business, when a server service stops working and you need to get things back online quickly. After using some different server management companies in past years, I reccommend Byte Technosys to any server company and will continue to use their services for the future.
I just want to say how great it is having Byte Technosys Pvt. Ltd. provide the technical support for our company. Now we have more time on our hands and so we can concentrate more on promoting our business.
Its been wonderful experience working with Byte Technosys since 5 years, we are getting our Windows Server Managed with them & getting excellent Technical support 24x7x365 days, these guys are having in depth Knowledge of Windows Environment & we are very much satisfied with them. All the very best to you!
The team have been providing our company with server setup and ongoing system administration since July 2004. Quite simply, they can’t be faulted. Their level of knowledge and speed at which they work is amazing. They are available to help at any time of the day or night and take a proactive position when managing our servers. I know our servers are in good hands and it helps us concentrate on developing our business with such a good support network backing us up. I look forward to expanding our business relationship. Well done!
We have to say about Byte Technosys, that they are very nice people. Byte Technosys is staffed by well trained professionals. We want to express our extreme pleasure with being a happy and a well serviced customer of Byte Technosys.Our only regret is that we did not do find Byte Technosys sooner. Our servers’ performance has been outstanding and the response from your team superb. You are really making it work with each and every server and we’re so glad working with you. We thank the entire staff.
This is the initial Support Levels responsible for basic customer issues. They mainly handle all support incidents which can be closed by using basic tools like a web hosting control panel, custom scripts, etc.
They are more in-depth technical Support Levels than 1st Level Support and therefore costs more as the technicians are more experienced and knowledgeable.
The 3rd Level Support Engineers are experts in their fields and are responsible for not only assisting both 1st Level Support and 2nd Level Support, but with the research and development of solutions to new or unknown issues.
