|
Features |
Basic Server Administration |
Advanced Server Administration
|
|
Server Admin Hours
|
5 |
Unlimited |
|
Helpdesk or Email Support |
 |
 |
|
Live Chat Support |
 |
 |
|
Reactive Support |
 |
 |
|
Proactive Support |
 |
 |
|
24x7 Health & Resource Monitoring |
 |
 |
|
24x7 Support Coverage |
 |
 |
|
Instant Messenger Access with our team
|
 |
 |
|
Monthly Server Maintenance |
 |
 |
|
Monthly Server Audit |
 |
 |
|
Software Patches and Upgrades |
 |
 |
|
Constant Server Optimization |
 |
 |
|
Kernel tweaking/upgradation in Linux |
 |
 |
|
Backup restore
|
 |
 |
|
Backup Monitoring & Restore checks
|
 |
 |
|
Basic Monitoring |
 |
 |
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Advanced Monitoring |
 |
 |
|
Service Restarts |
 |
 |
|
Server Reboots |
 |
 |
|
Escalation To DataCenter |
 |
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