In today’s competitive times, outsourcing non-core activities makes a lot of sense. Organizations are realizing that they can’t provide every service to their client. As a result, they are focusing more on their core competencies and relying on service providers to manage critical but non-core processes.
The answer is simple: the team at Hosting Support Guru is fully dedicated to provide the best value for your money. Additionally, we do not go on the look-out or hiring process when you sign-up and request a 2-3 weeks time-frame before we commence on the support tasks.
Our support services are structured around a successful Help Desk model developed and constantly refined over years of providing remote support and troubleshooting. As with all effective Help Desks,our Technical Response Center is custom software powered and knowledge driven.
Hosting Support Guru provides 24×7 outsourced web hosting technical support options for web hosting companies world-wide and has been in business for more than a decade now. Apart from providing technical support, our engineers also assist with planning and implementation of new technologies and systems. We mean business and that’s why our customers depend on us to manage their web hosting servers and services. We provide outsourced web hosting technical support for Helm, Plesk, cPanel, Hosting Controller and many more with any ticket system of your choice. We specialize in Windows and Linux Server Administration and Microsoft Exchange Server Solutions.
I just wanted to drop you a note to let you know how impressed I am with your services. Your support of our Windows Hosting clients has been exemplary. The management of our support requests has always been prompt, courteous, and knowledgeable. The staff never fails to provide the best answer to a technical question, no matter how involved. Your contributions to our support team have been invaluable. The professionalism exhibited by all the staff has brought our customer service to new levels. I want to say, ‘Thanks!’ on behalf of everyone here.