Outsourced Web Hosting Support and Server Administration
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Helpdesk Support
Outsource your helpdesk support to our team of certified engineers who are available 24x7x365 to handle your client's requests via support ticket system and live chat. We not only guarantee fast responses but quality assistance as we think that educating a end-user is the best way to resolve issues and minimize them over a period. Click on Learn More to know more about our help desk outsourcing options.

Best Buy
Per Ticket Plan
Starts From US$3.25
2 Months Ticket Validity
Clubbed with Server Administration
Flat Cost Per Ticket
24x7 - 365 Days Uninterrupted Coverage
Guaranteed 30 Minutes Response Time
Server Administration
Server uptime is crucial to any web hosting company and to ensure the best uptime, 24x7 monitoring for reactive support combined with proactive server management is a must. Our remote server administration plans for linux server administration and windows server administration cover various aspects like server security hardening, optimization and proactive tasks like monthly audits to ensure your servers have the best uptime.

Best Buy
Basic Server Administration Plan
Starts FromUS$75/month
Proactive Support
Club with Helpdesk Support
Reduces Total Cost of Ownership (TCO)
Availability Monitoring - FREE!
Level 2 and Level 3 Support
Dedicated Support
This plans ensure adequate resources who handle both helpdesk issues as well as server administration. This means that your company is covered for Level 1, Level 2 and Level 3 of support. Basically, a dedicated team works as an extension to your company and you also have the choice of choosing the level of support as well as the hours of operations.

Best Buy
Shared Team
Engineers Work 8 Hours/Day and 6 Days/Week
Full Support for Pre-sales
Unlimited Ticket Support
Communicate over IM with Engineers
24x7 Monitoring and Management
VPS Support
Our Virtual Private Server (VPS) or Virtual Dedicated Server (VDS) administration plans include the same level of security and administration as our Server Administration plans - but at lower costs. We support and provide Server Virtualization, Node Management, Node Monitoring, VPS/VDS Server Setup, Hardening, Monitoring and Administration. We can support and manage virtualized servers running on either VMWare or Microsoft platforms.

Best Buy
VPS Support
Level 2 and Level 3 Support
Resource Monitoring
24x7 Remote NOC Services
Datacenter Support
Option to Club with Ticket Support
 
 
Welcome to Hosting Support Guru
Hosting Support Guru provides 24x7 tech support options for web hosting companies world-wide and has been in business more than 15 years now. Apart from providing clients with technical support, our engineers also assist with planning and implementation of new technologies and systems. We mean business and that's why our customers depend on us to manage their web hosting servers and services. We provide support for Helm, Plesk, cPanel, Hosting Controller with any ticket system of your choice. We specialize in Remote Server Administration and Server Monitoring for hosting companies, data centers and anyone looking to keep their server secure and online.
 
Specials
  Special Offers

Here are the exciting offers for you to serve your customer with Lower TCO (Total Cost of Ownership) and Higher ROI (Return On Investments)

 
Ask The Guru
Ask The Guru

Confused? Don't know which plan best suits your business model? Consult our Guru and allow him to clear the clouds of confusion.

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Client's Speak
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