OUR SERVICES

Full spectrum of Web Hosting Technical Support Services assuring peace of mind.
Choose from a range of our support services portfolio which are custom built for your business and can scale to your business needs.

Why Choose Us?

There are many customer support and technical support companies to whom you can outsource web hosting support and server administration. So why should you choose us?
The answer is simple: the team at Hosting Support Guru is fully dedicated to provide the best value for your money. Moreover, the time you spend on technical support is the time that you spent away from the tasks that really matter like improving and promoting your services in order to build your customer base, think of future expansions, etc.
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What Our Clients Say

Support Levels

1st Level Support

This is the initial Support Levels responsible for basic customer issues. They mainly handle all support incidents which can be closed by using basic tools like a web hosting control panel, custom scripts, etc.

2nd Level Support

They are more in-depth technical Support Levels than 1st Level Support and therefore costs more as the technicians are more experienced and knowledgeable.

3rd Level Support

The 3rd Level Support Engineers are experts in their fields and are responsible for not only assisting both 1st Level Support and 2nd Level Support, but with the research and development of solutions to new or unknown issues.